Terms and Conditions pg168 — Official Platform Usage Policy

Access to the pg168 platform is restricted to individuals who meet all of the following eligibility criteria. pg168 takes its obligation seriously to ensure that this platform is used only by those who are legally eligible.

• You must be at least 18 years old on the date of registration.
• You must be a Malaysian resident with a valid national identity card (MyKad).
• You must register using your true and accurate personal information — false information or third-party details are strictly prohibited.
• Each individual is only permitted to hold one (1) active account at any one time.
• You are not restricted or prohibited from using any online gambling platform by any authority.

The registration process requires digital KYC (Know Your Customer) verification, which involves uploading a photo of your MyKad and a verification selfie. This process typically takes less than 10 minutes and must be completed before your first withdrawal can be processed. pg168 reserves the right to request additional documents at any time for further verification purposes.

The security of your account is a shared responsibility between pg168 and you as a player. The pg168 platform uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Two-factor authentication (2FA) is available and strongly encouraged for all accounts.

• Keep your password confidential — do not share it with anyone, including pg168 support staff.
• Always log out after each session, especially on shared devices.
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) in your account security settings.
• Report immediately to our support team if you suspect your account has been accessed without authorisation.

Pg168 shall not be liable for any losses arising from a player's negligence in safeguarding their login credentials. Any activity carried out using your login credentials is deemed to have been authorised by you.

Pg168 supports a variety of local Malaysia payment methods for players' convenience. All financial transactions are processed through verified, fully encrypted secure channels.

Accepted deposit methods: DuitNow, FPX (all major Malaysian banks), Touch 'n Go eWallet, and GrabPay. Deposits are credited to your account instantly once payment confirmation is received from the payment service provider.

Withdrawals: The majority of withdrawal requests for accounts that have completed KYC verification are processed automatically within 5 to 15 minutes. For requests requiring additional security review, the maximum processing time is 24 hours on business days.

• Withdrawals may only be made to a bank account or e-wallet registered under the same name as your pg168 account.
• Minimum and maximum deposit and withdrawal limits apply and can be reviewed in the finance section of your account.
• Pg168 reserves the right to place withdrawals on hold for security review or additional KYC compliance purposes.
• Pg168 does not charge any fees for deposits or withdrawals — however, any fees imposed by your bank or payment provider are the player's responsibility.
• Funds held in your pg168 account do not earn interest and are not protected bank deposits.

Pg168 offers a variety of bonuses and promotions to new and existing players. All bonuses are subject to specific terms and conditions stated in each promotional offer. By claiming any bonus, you are deemed to have agreed to those terms.

• Each bonus has a wagering requirement that must be fulfilled before the bonus funds and any associated winnings can be withdrawn.
• Bonuses may only be claimed once per player unless otherwise stated in the promotion terms.
• Pg168 reserves the right to void bonuses and associated wins if there is evidence of abuse or misuse of promotions.
• Bonuses cannot be transferred between accounts or redeemed directly for cash.
• Pg168 reserves the right to withdraw or modify any promotion at any time without prior notice.
• Using multiple accounts to claim the same bonus is prohibited and may result in the closure of all accounts involved.

The validity period for each bonus is stated in the respective promotion's terms. Unused bonuses that expire within the stipulated validity period will be automatically forfeited without any compensation.

All games offered on the pg168 platform — including slot games, fish shooting games, and bingo — operate using a random number generator (RNG) that has been independently verified and audited to ensure fairness and unpredictability of results.

• The results of all games are final and cannot be disputed unless there is clear and verifiable evidence of a technical failure.
• In the event of a technical interruption during a gaming session, pg168 will use server records to determine the valid result.
• Bets placed cannot be cancelled once a game round has begun.
• Pg168 reserves the right to void bets and refund wagering amounts in the event of a system failure that affects the integrity of the game.
• Winnings resulting from software errors, incorrect price displays, or other abnormal circumstances are considered invalid and will not be paid out.

The return-to-player (RTP) rate for each game can be found in the respective game information. pg168 is committed to providing a fair and transparent gaming environment for all players.

The following is a list of activities strictly prohibited on the pg168 platform. Any violation may result in immediate account suspension or closure, balance forfeiture, and legal action where necessary.

• Registering more than one account or using another person's identity.
• Using automated software, bots, scripts, or other technical tools to automate gameplay or gain an unfair advantage.
• Collusion between players to manipulate game results or abuse the bonus system.
• Bonus abuse — including making repeated deposits and withdrawals solely to meet bonus requirements without genuine intent to play.
• Using the pg168 platform for money laundering or any other illegal financial activity.
• Spreading false or misleading information about pg168 to the public.
• Any attempt to hack, disrupt, or compromise the security of the pg168 system.
• Using a VPN or proxy to conceal your true location in order to bypass geographical restrictions.

Pg168 takes the protection of our players' personal data seriously. The collection, processing and storage of your personal data is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the pg168 Privacy Policy, which forms part of this Agreement.

• Your personal data is collected solely for the purposes of identity verification, transaction processing, customer support, and regulatory compliance.
• Pg168 will not sell or disclose your personal data to third parties except as required by law or for the purpose of operating platform services.
• All data is stored on secure servers with full encryption and strict access controls.
• You have the right to request access to your personal data or to request corrections to any inaccurate information.

For more information on how we handle your personal data, please refer to Privacy Policy pg168 in full.

Pg168 makes every effort to ensure the platform operates smoothly and reliably at all times. However, there are limits to the liability assumed by pg168 in certain situations.

• Pg168 is not responsible for service disruptions caused by factors beyond our control, including network issues, power outages or natural disasters.
• Pg168 shall not be liable for any indirect, incidental or consequential losses suffered by players.
• Pg168's maximum liability under any circumstances is limited to the total amount deposited by the player in the 30 days preceding the event giving rise to the liability claim.
• Pg168 does not guarantee that the platform will be entirely free of technical errors at all times, although we strive to minimise disruptions.

A pg168 account may be closed or suspended for various reasons, either at the player's request or at pg168's discretion.

Closure at player's request: You may request account closure at any time by contacting the pg168 support team. Prior to closure, any eligible balance will be processed for withdrawal subject to the applicable withdrawal terms.

Suspension by pg168: pg168 reserves the right to suspend or close an account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Failed KYC verification or inaccurate registration information.
• Suspicious or potentially fraudulent activity detected by our monitoring systems.
• Request from law enforcement authorities.
• Account inactive for more than 12 consecutive months.

Pg168 is committed to promoting responsible gaming and takes the well-being of every player seriously. We provide tools and resources to help players manage their playing habits in a healthy manner.

• Deposit Limit: Set daily, weekly or monthly deposit limits directly in your account settings.
• Loss Limit: Set a maximum loss amount within a defined time period.
• Cool-Off Period: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Request to be excluded from the platform for an extended period if needed.

Gambling should be treated as entertainment only, not as a source of income or a solution to financial problems. If you believe that you or someone you know has a gambling problem, please seek help immediately. For more information, visit the Responsible Gaming ours.

Pg168 reserves the right to modify, add or remove any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon being posted on this website with the updated revision date.

It is your responsibility to review this page periodically for any changes. Continued use of the pg168 platform after amendments are published constitutes full acceptance of the revised terms.

This agreement is governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with this agreement shall first be resolved through negotiation. If negotiation fails, the dispute shall be referred to the appropriate Malaysian court with relevant jurisdiction.

• If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
• Pg168's failure to enforce any right or provision shall not be considered a waiver of that right.
• This agreement constitutes the entire agreement between you and pg168 regarding the use of the platform and supersedes all prior agreements.